I'm not sure exactly what the privilege of
playing at this casino is, unless it's wasting
a lot of time. Privilege Casino is so slow,
you could fly to vegas and back by the time
your next card is dealt. I didn't realize
you could run Boss Media casino software on
a Commodore 64, but that's about the class
of hardware if you were to gauge it from the
responsiveness of the games.
URL: www.privilegecasino.com
Software: Boss Media
Software
Type: PC Download
Accepted Deposit
Methods: credit card, debit card, cheque,
bank transfer, Neteller, Firepay.
Payment
Services: WebDollar
Customer
Service: Email / Toll Free phone
Auditor: n/a
Payout %:
n/a
The Bonus
Bonus Amount: 20% signup
bonus up to $100.
Bonus Wager Requirements:
Must wager 20x the bonus. You cannot play
Roulette, Pai Gow, Craps or Baccarat before
you've met your wagering requirements or any
wins are forfeited. Ouch. Most casinos will
just say your wagers in these games don't
count toward your requirement; Privilege Casino
won't even let you play those game.
I deposited $100 and received my $20 bonus
instantly.
Privilege also has a comp program but I am
never able to load it from the software. Every
time I click on launch Comp Program, the software
hangs.
The Games
Privilege Casino doesn't have much in terms
of games. It's quite amusing that in the bonus
wagering requirements it states you can't
play Pai Gow or Craps before you meet the
requirement. Another reason might be that
the casino doesn't actually have Pai Gow or
Craps.
In the interest of meeting my requirement,
I slogged through many, many hands of blackjack
($5 Min) and many, many hands of Video Poker
($0.25/$0.50/$1/$5). The video poker has a
pay table with 5,000 coins for Royal Flush
but only 100 for Four of a Kind and 35 for
Full House. As I've stated in other reviews,
this is hardly optimal and I much prefer the
Jacks of Better "Full Pay" table.
The blackjack play was almost unbearable.
I am not a patient person so the slow play
was completely maddening. I actually brought
out a stop watch and timed it. Between the
time I clicked on "Hit", it took an average
of 4 seconds to get my card. It doesn't seem
like 4 seconds is a long time but imagine
a dealer in Vegas counting off 1 mississippi,
2 mississippi, 3 mississippi, 4 mississippi
before giving you your next card. You'd reach
across the table and hit him!
The gameplay was just painful and I was happy
enough to withdraw my money even though I
lost half of it. (And yes, I have a very fast
connection.)
The Withdrawal
WebDollar has a process where they send you
a security code in the mail. In order to deposit
or withdraw more than $500 cumulative, you
have to enter the security code in the cashier.
My withdrawal was a paltry $75 so I didn't
have to worry about it. Still, I want to report
that the security code came in the mail within
4 business days.
The withdrawal process was the best part of
my experience. My money was credited to my
neteller account within 2 business days. This
is excellent.
Customer Service
I emailed Customer Service once to ask a few
general questions. They replied within 30
minutes. I think this is very good.
Final Thoughts
The customer service and the transaction processing
is fine. The problem is their servers which
are extremely slow. I guess if you had to
pick, you'd rather have fast transactions
and slow play than fast play and slow transactions.
But, in order for me to recommend a casino,
they have to have both. Sorry Privilege Casino.
Let me know when you get new servers.
